The Receiving Problem

A buyer receives an international injector shipment and finds that the counted quantity does not match the purchasing record.

Before assigning responsibility, the receiving process should preserve evidence.

Stop and Document

The shipment should be checked before internal redistribution.

Useful records include:

• carton count;
• packing condition;
• internal quantity;
• product references;
• shipment labels;
• photographs.

Compare Documentation

The buyer can compare the physical shipment with:

• purchase order;
• supplier packing record;
• pre-shipment photographs;
• carrier information.

This helps identify whether the discrepancy occurred during packing, transportation, or receiving.

Mixed References Require Extra Care

A multi-reference shipment may have the correct total quantity but an incorrect quantity by product number.

Counting only total units can miss this problem.

Avoid Repacking Too Early

Once products are moved into warehouse stock, the original shipment configuration is lost.

Keeping the shipment intact during verification protects traceability.

Technical Conclusion

International quantity discrepancies should be resolved through evidence rather than assumptions.

Carton condition, reference-level counts, shipment records, and receiving photographs create a clearer basis for supplier and logistics communication.